Identity Theft Scams


	YOUR BANK WORKS WITH YOU TO PROTECT YOUR GOOD NAME

	Your good name is an invaluable asset. But what happens if your good name is put at risk because someone has stolen it? Every year, more than 750,000 Americans have their identities stolen, according to the Federal Trade Commission. Criminals use these stolen identities to establish credit … purchase items … borrow money in your name. The incidence of this fraud is growing … millions could eventually be affected by this "crime of the 21st century." Three common ways that criminals obtain your personal information are described in this brochure as well as protections you should follow.

	PRETEXT CALLING

	Congress in 1998 made Identity Theft a federal crime, and a year later outlawed the practice of "Pretext Calling," a trick used to gain confidential financial information. How It Works: The thief calls saying he is from your bank and needs your account number to verify information. Or, the thief may call your bank posing as you, using information stolen from your mailbox or online. With the stolen information, the thief can take over your account, open accounts at other institutions, and move funds out of your account.

	Protect Yourself: Monitor your regular credit card and bank statements to be sure they arrive safely … Do not give any bank’ account information over, the phone unless you are sure you know the caller … Never give your Social Security Number over the phone unless you know it will be secure.

	INTERNET BROKER FRAUD

	On-line Information Brokers are used legitimately for background checks, to track down debtors or to find lost relatives. A single company has reported it legally sold over 500,000 reports last year, 80% over the Internet. How It Works: Thieves steal credit card or bank statements from your mailbox or trash. Then they use one of these stolen credit card numbers or your bank account data to gain in-depth information about you through on-line information brokers. This information is gained through e-mail, ensuring their secrecy. The only cost is a small fee-which they can charge on your stolen card! These new details allow the criminals to order more credit it cards, create phony driver’s licenses and steal from your bank accounts.

	Protect Yourself: By not responding to "spam" (unsolicited e-mail) that promises some benefit but requests identifying data … Never give personal information on-line-except to companies you know to be reputable … Change your passwords regularly, and never reveal your bank account password to anyone…

	DUMPSTER DIVING

	The low-tech way to obtain information is still the preferred method for many Identity Thieves. They go through your trash to uncover personal information, then use it to impersonate you and destroy your good credit and good name. How It Works: Criminals raid your mailbox-or go through your garbage can or a communal dumpster or trash bin-to obtain discarded copies of your checks, credit card solicitations, credit card or bank statements, or other records that typically bear your name and personal information.

	Protect Yourself: Shred credit card solicitations, ATM receipts and other financial documents before discarding. . .Report lost or stolen checks immediately … Never leave outgoing mail where it can be stolen.

	YOUR BANK HAS SECURITY MEASURES IN PLACE TO PROTECT YOUR ACCOUNT INFORMATION

	Federal regulators require banks to take a wide array of measures to ensure the security of customer information: Verification Procedures: Using independent sources to confirm information on applications; calling a customer to confirm the customer has opened a credit card or checking account; using an independently verified telephone number. Information Security: Guidelines require financial institutions to implement a comprehensive security program that includes appropriate administrative, technical and physical safeguards for customer information. Banks must have written policies and procedures to prevent Pretext Callers from obtaining personal data to impersonate account holders. These procedures include, for example, use of Caller ID, personal identification numbers, passwords or a request for a call-back number as tools to verify the authenticity of a request.

	Fraud Prevention: Contact the major credit reporting companies annually to review your file. The three major credit bureaus are:
	Equifax: Experian: TransUnion:	800-685-1111 888-397-3742 800-916-8800

	Together, you and your bank can work together to prevent identity theft before it happens. If you have any questions or concerns about protecting your financial identity, come in and visit your banker.

	FOR MORE INFORMATION ON THE PREVENTION OF IDENTITY THEFTS VISIT:
	www.FTC.gov and click on consumer protection or call 1-877-FTC-HELP(1-877-382-4357) To file identity theft reports you can call 1-877-ID THEFT (1-877-438-4338)

	© 2003 America’s Community Bankers

06ann_leftnav

Program Content

ACB Presents Great Speakers to Inform, Inspire, Educate and Entertain You

Ted Koppel – Insight Spanning the Decades
News Anchor, Columnist & Writer
Ted Koppel, one of the most respected anchors in the news business, said goodnight to Nightline and began a new phase of his distinguished career. He is managing editor for The Discovery Channel where he continues to give in-depth reporting on global issues. He is also a contributing columnist for the New York Times and gives regular commentary on National Public Radio. Mr. Koppel has won every major broadcasting award, and is now winning new fans for his thoughtful commentary on the lecture circuit.

James Bradley – Accomplishing the Impossible
Best Selling Author
James Bradley will tell you about heroes who achieve the impossible through leadership and teamwork. Mr. Bradley burst onto the national scene as an author with his New York Times #1 bestseller, Flags of Our Fathers, the story of the six boys who raised the American flag on Iwo Jima. The Times called it “the surprise runaway nonfiction best seller of the season.” Steven Spielberg acquired the movie rights. Clint Eastwood is directing Flags of Our Fathers for a late 2006 release. For Mr. Bradley, this is a personal story. His father, John Bradley, was one of the six flag raisers on Iwo Jima. Bradley’s second book, FLYBOYS, also a New York Times bestseller, is the secret story of eight American flyboys who were beheaded on the island next to Iwo Jima in World War II, and the ninth who escaped. His name is George H. W. Bush.

An ACB Political Debate Between Bill Kristol And Mike McCurry
You can call it Point/Counterpoint, Crossfire or Crosstalk. We call it a debate between two of the sharpest political minds in Washington on the 2006 elections, prospects for 2008, and where this country is headed at home and abroad.

William Kristol
Best Selling Author & Former Political Appointee
William Kristol is one of the nation’s leading political analysts and commentators. He regularly appears on FOX News Sunday and the FOX News Channel. As an advocate for a strong American foreign policy, he has been a leader in that debate since September 11th, and continues to drive the conversation as coauthor of New York Times bestseller, The War Over Iraq. He is the editor of the influential Washington-based political magazine, The Weekly Standard, which he started. Mr. Kristol was Vice President Dan Quayle’s chief of staff and chief of staff to Secretary of Education William Bennett during the Reagan administration.

Michael D. McCurry
Partner, Public Strategies Washington, Inc. & former White House Press Secretary
Mike McCurry sparred daily with the White House press corps as President Clinton’s press secretary from 1995 to 1998. He was a State Department spokesman and director of communications for the Democratic National Committee. Mr. McCurry is a veteran communications strategist and spokesperson with nearly three decades of Washington experience. Today he provides strategic communications counsel to an impressive roster of corporate and non-profit clients.

Other Key Speakers

The Honorable Ben S. Bernanke Chairman, Board of Governors of The Federal Reserve System, Washington, DC	Gary Lewis Evans President & CEO, Bank of Internet USA, San Diego, CA

The Honorable John M. Reich Director, Office of Thrift Supervision, Washington, DC	F. Weller Meyer ACB Chairman and Chairman, President & CEO, Acacia Federal Savings Bank, Falls Church, VA

The Honorable John C. Dugan Comptroller, Office of the Comptroller of the Currency, Washington, DC	Mark E. Macomber ACB First Vice Chairman and President & CEO, Litchfield Bancorp, Litchfield, CT

Mark T. Doyle Chairman, President & CEO, Second Federal S & L Association, Chicago, IL	Diane Casey-Landry President & CEO, America’s Community Bankers, Washington, DC

Paul M. Pantozzi Chairman & CEO The Provident Bank Jersey City, NJ	Barbara Rehm Assistant Managing Editor American Banker Washington, DC

The Honorable Sheila C. Bair Chairman Federal Deposit Insurance Corporation Washington, DC

Concurrent Sessions
Solution Sessions for Today’s Community Banking Issues
Seeking solutions to tough issues impacting your bottom
line? Come explore our topic focused, interactive
concurrent sessions highlighting Innovation & Growth
Strategies, Risk Management & Governance, and Hot
Topics.

Innovation & Growth Strategies

Client Acquisition & Retention Through Product Mastery
Attracting and retaining profitable clients remain a constant challenge for community bankers, especially in current market conditions. Learn how to enhance your staff’s product knowledge and transform more service occasions into sales opportunities.
Margie Kensil, Senior Vice President, Director of Strategic Sales and Service, Omega Performance Corporation, Charlotte, NC
Denise Wilson, Vice President, Director of Opportunity, Capital City Bank, Tallahassee, FL

Investment Portfolio Growth Strategies
Rising bond yields offer attractive options for asset managers as economic growth softens and the Fed nears the end of a tightening cycle. Join Market Strategists from Stifel Nicolaus to discuss the alternatives available to banks in an environment where yields on bond investments are rising and moving closer to those earned on loans. The Strategists will offer information that you may use to determine the allocation of funds to loans or investment portfolios.
James DeMasi, First Vice President, Stifel Nicolaus & Co., Inc., Baltimore, MD

How to Effectively Access the Capital Markets
Optimal capital structures are key for growth. Hear
the macro review of today’s capital markets, key market
trends, and investor interest in bank equity and debt
securities. Plus, review capital structures and how they
can optimize your balance sheet. Learn how to raise
capital through public offerings or private placements.
Allen G. Laufenberg, Managing Director, Stifel Nicolaus & Co., Chicago, IL

Know What De Novo’s Know
More than 200+ new banks have sprouted up in the U.S. since 2005. Where are they, what business opportunities do they see, and why are investors and customers flocking to them? Learn how highly engaged directors are a critical differentiator. Focus on how established bankers and de novos can glean valuable lessons from the new breed of entrepreneurs.
James F. Montgomery, Chairman of the Board, Frontier Bank, FSB, Sherman Oaks, CA
Donald J. Musso, President, FinPro, Inc., Liberty Corner, NJ

Risk Management & Governance

How Does Your Bank’s Corporate Governance
Stack Up?
Corporate governance experts discuss best practices
and latest trends in critical areas, including succession
planning, board evaluation, board committees, internal
investigations and internal controls.
Paul M. Aguggia, Chairman, Muldoon, Murphy & Aguggia, LLP, Washington, DC

Keys for Effective Enterprise Risk Management
Top performing community banks understand the key
role that an effective ERM program can have in allowing
their banks to minimize losses and maximize their bank’s earnings. Learn the keys to developing an effective ERM system at this highly interactive session.
William A. Markel, CPA
Executive-in-Charge—Financial Institutions Group, Risk Management Practice, Crowe Chizek & Company, LLC, Oakbrook, IL

Disasters (Avian Flu, Hurricanes, and Earthquakes, etc.) Impact Your Bottom-line
Discuss natural disasters and their differing risks.
Preparation, responsiveness, and recovery – all key to
maintain customer service. Hear how to address
business continuity, supporting remote workers, and
emergency communications. Learn to demonstrate
leadership, empathy, and competence to reduce employee and customer anxiety.
Anthony Lowe, Deputy Regional Director for Risk Management, Federal Deposit Insurance Corporation, Dallas, TX
Dr. Toby Merlin, Center for Disease Control, Atlanta, GA

Phishing, Spoofing, Cyber Scams, Man-in-the-Middle,
Breaches: What’s Next?
Anticipating new trends in cyber-fraud is like preparing
for the unknown. Experts predict future threats and how
banks are being targeted. Proactive banks impart lessons learned to minimize falling prey to these attacks and how to respond effectively to customers and the media if a breach crisis arises.
Gary Lewis Evans, President & CEO, Bank of Internet USA, San Diego, CA
Thomas J. Harkins, Chief Operating Officer, Edentify, Inc, Bethlehem, PA
Lawrence Levine, Managing Director & Co-Founder, SecurePipe, Inc., Troy, VA
Anthony Lowe, Deputy Regional Director for Risk Management, Federal Deposit Insurance Corporation, Dallas, TX

Hot Topics

Compensation: Strategies for Engaging &
Retaining Talent
You must find and retain top talent in today’s competitive market. Creating a compensation strategy to reinforce your bank’s objectives requires solid, competitive data. Hear success stories from banks and put ACB’s state-of-the-art compensation survey to work for you.
Shirley E. Broder, President, Broder & Associates, Vienna, VA
Angelo Kostopoulos, CEO, Akron, Inc. Washington, DC
William A. Donius, Chairman & CEO, Pulaski Bank, St. Louis, MO

E-Marketing: Effective Trends and Techniques
Learn how to integrate effective electronic
marketing activities to meet your bank’s strategies and
goals. See specific examples of best practices in web site design, e-newsletters and e-mail marketing techniques. Plus, find out how to track results.
Evelyn Ehrlich, President, EC Communications, New York, NY
Chris Lehtonen, Executive Creative Director, Asterix Group, Portland, OR

What’s Hot on the Regulators’ Radar?
Topics covered include: recent pronouncements from regulators on commercial real estate lending and alternative mortgage products, risk-based deposit insurance premiums, Basel capital proposals, what to expect in your upcoming examination and much more.
Scott Polakoff, Deputy Director, Office of Thrift Supervision, Washington, DC
Sandra Thompson, Acting Director of Supervision, Federal Deposit Insurance Corporation, Washington, DC

Dealing with Activist Shareholders
Activist shareholders or investors have become much more aggressive in their dealings with community banks of all sizes. Find out how experts recommend addressing different types of activism, including proxy battles, publicity campaigns, litigation, and negotiations with management.
Douglas P. Faucette, Partner, Lord Bissell & Brook LLP, Washington, DC

Guest Program

A New Age
We hear a new image of aging is emerging ... but is it really, and how can we all capture its essence? Is it something we can buy off the shelf? Does it involve technology and medical breakthroughs? Will it be merely a mindset and lifestyle? Absolutely .... to all the above. Join us as we journey through this new life stage and explore the real truth about what it takes to embrace every stage of life. Back by popular demand, Gerontologist, Author, and Speaker, Kelly Ferrin will present an enlightening, engaging and entertaining program that will again leave you believing age is just a number.

to top

06ann_sidebar

America's Community Bankers
900 Nineteenth Street, NW, Suite 400,Washington, D.C. 20006
phone 202-857-3100 | fax 202-296-8716 | Contact Us
Copyright 1996-2006 © America's Community Bankers. All Rights Reserved.

Important Legal Notice | Privacy Statement.

America's Community Bankers is the national trade association committed to shaping the future of banking by being the innovative industry leader strengthening the competitive position of community banks.